Privacy Policy

Last Updated: July 8, 2026

This Privacy Policy explains how GRECELL ("GRECELL," "we," "us," or "our") collects, uses, stores, and discloses your personal information when you visit, use, or make a purchase through grecell.com (the "Site"), or when you otherwise communicate with us regarding the Site and our services (collectively, the "Services").

By using our Site or Services, you acknowledge that you have read and understood this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, legal requirements, or regulatory obligations.

When we make changes, we will post the updated Privacy Policy on this page and revise the "Last Updated" date. We encourage you to review this page periodically to stay informed about how we handle your personal information.

2. Information We Collect

The personal information we collect depends on how you interact with our Site and Services.

Information You Provide Directly

When you use our Services, place an order, create an account, or contact us, we may collect:

• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Account username and password
• Order and purchase information
• Payment confirmation information
• Customer service communications
• Information you voluntarily provide when contacting us

You may choose not to provide certain information. However, some information may be necessary to process orders, provide Services, or access certain features of our Site.

Information Collected Automatically

When you visit our Site, we may automatically collect information about your interaction with our Services.

This may include:

• IP address
• Browser type and version
• Device information
• Operating system
• Network connection information
• Pages visited
• Links clicked
• Website interaction data
• General location information derived from your IP address
• Other technical and usage information

We may collect this information through cookies, pixels, web beacons, software development kits, and similar technologies.

Information from Third Parties

We may receive personal information from third parties that help us operate our business and provide our Services.

These may include:

• Shopify and related service providers
• Payment processors
• Shipping and fulfillment providers
• Customer support providers
• Analytics providers
• Advertising and marketing partners

Payment processors may collect information such as payment card details, bank information, billing information, and other information necessary to process your payment and fulfill your order.

3. How We Use Your Information

We may use personal information we collect for the following purposes:

Providing Products and Services

We use your information to:

• Process and fulfill orders
• Process payments
• Arrange shipping and delivery
• Send order confirmations and updates
• Manage customer accounts
• Process returns and exchanges
• Provide customer support
• Communicate with you about your purchases
• Maintain and improve our Services

Marketing and Advertising

Where permitted by applicable law, we may use your information to:

• Send promotional emails
• Send marketing communications
• Provide information about products and offers
• Display advertisements
• Personalize advertising and shopping experiences
• Measure the effectiveness of advertising campaigns

You may unsubscribe from promotional communications at any time by following the unsubscribe instructions included in our emails.

Security and Fraud Prevention

We may use personal information to:

• Detect and prevent fraud
• Investigate suspicious or unauthorized activity
• Protect our Site and Services
• Protect customers and users
• Enforce our terms and policies
• Comply with applicable laws

If you create an account, you are responsible for maintaining the confidentiality of your account credentials.

Customer Support and Service Improvement

We may use your information to respond to inquiries, provide customer service, troubleshoot problems, and improve our Site, products, and Services.

4. Cookies and Similar Technologies

Like many websites, we use cookies and similar technologies to operate and improve our Site.

Cookies may be used to:

• Remember your preferences
• Maintain shopping cart information
• Improve website functionality
• Analyze website traffic
• Understand how visitors interact with our Site
• Provide personalized content and advertising
• Improve our Services

Our store may use Shopify's cookie technologies. For additional information regarding Shopify's use of cookies, please review Shopify's applicable privacy and cookie policies.

Most web browsers automatically accept cookies. You can change your browser settings to remove or reject cookies.

Please note that disabling cookies may affect certain features and functionality of our Site.

Global Privacy Control

Where required by applicable law, our Site may recognize the Global Privacy Control (GPC) signal.

When a valid GPC signal is detected, we may treat it as a request to opt out of certain sharing or targeted advertising activities, subject to applicable law.

5. How We Share Personal Information

We may disclose personal information to third parties when necessary to operate our business, provide our Services, fulfill orders, or comply with legal obligations.

These parties may include:

• Payment processors
• Shipping and fulfillment providers
• Information technology providers
• Cloud storage providers
• Customer support providers
• Analytics providers
• Marketing and advertising partners
• Business partners
• Affiliates and corporate entities
• Shopify and related service providers

We may also disclose information:

• When you request or authorize us to do so
• To comply with applicable laws or legal processes
• To respond to lawful requests from authorities
• To enforce our terms and policies
• To protect our rights, property, and users
• In connection with a merger, acquisition, sale, restructuring, bankruptcy, or other business transaction

6. Categories of Information We May Disclose

Depending on your interactions with our Site, we may disclose categories of information such as:

• Identifiers and contact information
• Account information
• Order and commercial information
• Internet or electronic network activity
• General geolocation information
• Customer support information

Such information may be disclosed to service providers, payment processors, fulfillment partners, analytics providers, advertising partners, business partners, and affiliates as necessary for the purposes described in this Privacy Policy.

We do not use or disclose sensitive personal information for purposes of inferring characteristics about you without appropriate authorization or where prohibited by applicable law.

7. Advertising and Marketing

Where permitted by applicable law, we may work with advertising and marketing partners to provide relevant advertisements and promotional content.

Information potentially used for these purposes may include:

• Name
• Email address
• Phone number
• Purchase history
• Product interests
• Website usage information

You may have the right to opt out of certain forms of targeted advertising, sale, or sharing of personal information depending on your location and applicable law.

8. Third-Party Websites and Links

Our Site may contain links to third-party websites, services, or platforms.

These third-party websites operate independently from GRECELL and may have their own privacy policies and terms.

We are not responsible for the privacy, security, content, or practices of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from children. If you are a parent or legal guardian and believe that a child has provided us with personal information, please contact us so that we can review and delete the information where appropriate.

To the extent required by applicable law, we do not knowingly sell or share personal information of individuals under 16 years of age.

10. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute or perfect security.

We recommend that you avoid sending sensitive or confidential information through unsecured communication channels.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on factors including:

• Whether you maintain an account
• Whether we need the information to provide Services
• Order and transaction requirements
• Legal and regulatory obligations
• Tax and accounting requirements
• Dispute resolution
• Enforcement of agreements and policies

When personal information is no longer required, we may securely delete or anonymize it in accordance with applicable law.

12. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

Right to Access

You may have the right to request access to personal information we maintain about you.

Right to Delete

You may have the right to request deletion of your personal information, subject to applicable legal exceptions.

Right to Correct

You may request correction of inaccurate or incomplete personal information.

Right to Data Portability

In certain circumstances, you may have the right to receive your personal information in a portable format or request that it be transferred to another organization.

Right to Opt Out

Depending on applicable law, you may have the right to opt out of certain:

• Sale of personal information
• Sharing of personal information
• Targeted advertising
• Marketing communications

Right to Restrict Processing

In certain circumstances, you may have the right to request that we restrict the processing of your personal information.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw your consent at any time, subject to applicable law.

Right to Appeal

Where applicable, you may have the right to appeal our decision regarding a privacy request.

Managing Marketing Communications

You can unsubscribe from promotional emails by clicking the unsubscribe link included in our marketing communications.

Please note that even if you opt out of promotional communications, we may still send you non-promotional communications relating to your orders, account, transactions, or other necessary Services.

13. Verification of Privacy Requests

To protect your personal information, we may need to verify your identity before completing certain privacy requests.

Depending on the nature of your request, we may ask for information such as your email address, account information, or other reasonable verification information.

We will process privacy requests in accordance with applicable law and within the required legal timeframes.

14. Authorized Agents

Where permitted by applicable law, you may authorize another person to submit a privacy request on your behalf.

We may require appropriate documentation confirming that the authorized agent has permission to act on your behalf and may also require you to verify your identity directly with us.

15. Complaints

If you have concerns about how we collect or process your personal information, please contact us using the information provided below.

Depending on your location, you may also have the right to submit a complaint to your applicable data protection or privacy authority.

16. International Data Transfers

Your personal information may be transferred to, stored in, or processed in countries other than the country in which you live.

These countries may have privacy laws that differ from those in your country.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information, such as recognized contractual or other lawful transfer mechanisms.

17. Shopify

Our online store is powered by Shopify. Shopify and its service providers may process certain personal information in connection with operating our online store and providing related services.

For additional information about how Shopify handles personal information and cookies, please review Shopify's applicable privacy policies.

18. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise applicable privacy rights, please contact us:

GRECELL / EBL INTERNATIONAL INC.

Address:
13855 Ramona Ave
Chino, CA 91710
United States

Email: grecellofficial@gmail.com

For purposes of applicable data protection laws, and unless otherwise stated, GRECELL is the data controller of personal information collected through the Site.

We will make reasonable efforts to respond to privacy inquiries and requests in accordance with applicable law.